New ways to contact us

TELUS logoAs part of the partnership with TELUS, OntarioACHI has implemented a new phone service using an Interactive Voice Recognition system.

IVR-mapThe Ontario Association of Certified Home Inspectors is a not-for-profit association that is run purely by volunteers, who are also full-time Home Inspectors.   This means that in the past our response times have been variable, as it has been reliant upon one or two individuals to distribute messages.

In addition to the new service allowing consumers and inspectors a way to find out more about OntarioACHI and the certifications we award, it will give inspectors a means to contact our volunteers directly, or to leave messages for specific groups that will hopefully speed up responses.

We will be developing this service more over the coming weeks to provide even better service to our members, inspectors and members of the public.

The service includes a new main telephone number and a toll-free number for long distance callers.   Of course Inspectors who have taken advantage of the new TELUS-OntarioACHI phone plan, which is available to all Inspectors and inspection companies across Canada will have unlimited North American calling.  To find out more about this plan click here.